Karen, on the phone with AT&T to pay her final home phone bill... This is after about five minutes on hold.
'7,3,2,1,1,0,0,0,3,6,5,4, .........'
'yes'
'bill'
'pay current balance'
'checking'
'5,4,6,6,9,5,1,2,2,8,6,4,0,0,3,7.....'
'no'
'no!'
'no!'
'NO!'
'customer service'
Then, she holds for at least another five minutes, all the while, hearing THREE DIFFERENT VOICES tell her how important her call is, every ten seconds.
I think maybe the telephone company should change their hold process.
My antidepressant just got discontinued and I need someone to tell me it’s
going to be okay.
-
This is less of a post and more of a rant that I just need to scream into
the void, so feel free to ignore because I don’t think there’s a good
solution he...
20 hours ago
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