Karen, on the phone with AT&T to pay her final home phone bill... This is after about five minutes on hold.
'pay current balance'
Then, she holds for at least another five minutes, all the while, hearing THREE DIFFERENT VOICES tell her how important her call is, every ten seconds.
I think maybe the telephone company should change their hold process.
I’m struggling. - So many of you have reached out because you’ve noticed I’ve gone missing for a week on social media and that’s never happened before. I’m so sorry I worrie...
4 days ago