Karen, on the phone with AT&T to pay her final home phone bill... This is after about five minutes on hold.
'pay current balance'
Then, she holds for at least another five minutes, all the while, hearing THREE DIFFERENT VOICES tell her how important her call is, every ten seconds.
I think maybe the telephone company should change their hold process.
Green Thumbs - We spent all winter mapping out grand plans for our yard and gardens. We've now spent most of spring waiting for the weather to cooperate and let us actual...
2 days ago